✱ Booking Requirements
• Booking must be paid for in full at the time of booking.
• Minimum booking time is 24 hours in advance. For last minute-requests, please call/text and we’ll accommodate if possible.
• Proof of insurance is required for renting the studio.
✱ Booking Options
• The maximum base group size is 10 people. You can add more attendees, up to 30 total people, at a rate off $10 per additional person, per booking.
• For Groups exceeding 30 people, please email us to discuss your booking needs and our event rates.
✱ Booking Policies (READ ME)
• The studio must be cleaned and reset to the original state when you arrived, by the end of your session, otherwise a cleaning fee (starting at $150 ) will be billed at the owner’s discretion.
• Account for setup and breakdown time within your booked hours.
• Studio hours are 7am - 10pm. Bookings requests outside these hours must be made via direct contact.
•A release of liability from Production House LLC must be signed.
• If you don’t have insurance, a 3-day event policy can be purchased here (use code PH30 for 30 % off).
• A $500 charge will be applied if the cyclorama wall is excessively dirty or requires repainting.
• You’ll receive a final confirmation email once all information is received on our end.
✱ cancellation Policy
• You can change or cancel your studio reservation with no additional charge up to 72 hours before your reservation by contacting us at book@productionhousedallas.com or by canceling from your confirmation email.
• Rescheduling the same booking for a second time, after the first reschedule, will incur a $75 fee.
• No rescheduling will be allowed after a third no-show for the same booking.
• Cancellations will receive a credit valid for 6 months from the original reservation date. No refunds will be given.
BOOKING THE STUDIO: POLICIES & CONDITIONS
*PAYMENTS
All payments are final and cannot be refunded, including if there are client cancellations.
Base maximum group size is 10 people in the Renter's party. Additional $10 fee per person over the 10 person limit, up to a total of 30 people.
Fees may be charged at the Owner's discretion for causes such as spills, food, glitter, stains, items left behind, or broken items at new cost.
A $150 minimum cleaning fee is required for excessively dirty studios and large groups or crews exceeding 10 people. Additional charges may apply.
Charges for add-ons utilized during your session time will be automatically billed to the card on file, and an invoice will be sent to Renter.
*RENTAL GEAR
Rental gear is available based on a flat fee per item, per session.
If the Renter is not knowledgable in how to use rented gear, they are required to hire an in-house studio assistant ($25 per hour) or pay a $50 fee for and a Production House staff or assistant will have equipment and lights set up for the Renter.
If Production House staff assesses a renting party cannot properly handle the equipment, then the Renting party will be billed the assistant fee for the time they're on set to assist.
*TIME IN STUDIO
Rental times begin and ends promptly at the scheduled times, regardless of late arrivals or departures.
Loading-in, setups, tear downs, and cleaning are to be done within the Rental time window only. The studio must be cleaned and vacated by the scheduled end time.
Overtime will be charged in 15-minute increments at $50 per 15 minutes beyond the contracted end time.
Additional time may be purchased, if available, for the original hourly rate.
Rescheduling is only available 72+ hours in advance. There is a $75 fee for rescheduling. All rescheduled bookings must move to a Mon-Fri at the original price.
*FURNITURE & PROPS
Furniture may be moved and used for Production & Event purposes, but must be returned to the original location found.
Some larger items should NOT be moved without prior request.
*CYCLORAMA & BACKDROPS
Do NOT walk on the cyclorama with shoes unless taped or any person in the Renter’s party is wearing provided booties. NO EXCEPTIONS.
Do NOT stand on the curve of the cyclorama wall or lean equipment & props onto it.
Only C-stands that have tennis balls on the feet are permitted on the cyclorama.
A $500 charge will be applied if the cyclorama wall is excessively dirty or requires repainting.
Refrain from taping any studio’s paper or cloth backdrops. Utilize provided and included sandbags or apple boxes to reduce tears.
Additional charges apply for rolling out paper as a full sweep ($15 per color) or if the seamless paper is damaged and must be cut ($30).
*ADDITIONAL INFO
The Renting party must provide proof of insurance.
Smoking is NOT allowed in the studio. Projects involving smoke or simulated (such as with a fog machine) require prior consent.
No one under the influence of alcohol or illegal substances will be admitted.
Pets are NOT allowed without prior consent.