FAQS

  • We are conveniently situated in Dallas’ vibrant Design District. You can find us located as the furthest building left of the complex, when facing the buildings, and right next to Valkyrie Tattoo shop. Look for our logo visible on our door.

  • We have a small parking lot directly in front of our building. Space is limited and if the lot happens to be full at the time of your arrival, additional free parking can be found on Memphis Street.

  • Our business hours are 7AM-10PM and by appointment only.

    Bookings outside of our office hours can be accommodated, please see our Studio Policies or feel free to call or text us at 972.978-1789.

  • Availability can be viewed on the booking page of our site.

    You will select one of the hourly time packages to see all times and dates.

    If you need to book less than 24 hours, please text or call us at 972.978.1789 to check our schedule.

  • Any bookings outside of our business hours or for large productions and events, should be scheduled directly.

    Groups with over 10 people will be required to book directly, or can book the time, and the cost remaining for additional attendees will be calculated and confirmed. Please see our booking requirements for rates of larger productions.

  • If you would like to tour the studio before booking, please fill out our Tour Request Form.

  • Upon selecting your studio time, there is the option to book add-ons. These items range from our pro lighting gear to booking extra crew to assist on your projects.

    You can view all our add-ons and services through our site.

  • You can request bookings up to 72 hours before the booking time you would like.

    Contact us directly by phone/text to book anything within 72 hours.

  • Absolutely. You can book the studio up to 90 days out. Payment in full is required for all bookings.

    If you’d like to give studio time, as a gift, for a creative in your life, gift cards are also available.

    To purchase a studio gift card, please contact us.

  • You will receive a confirmation email that includes the time and date of your booking. The page that loads immediately after you book is a questionnaire that is very important to making sure we provide you with the best experience by making sure we are ready to host you and have everything you need for your booking. A copy of your insurance will also be required for final confirmation.

    On the day of your booking, a Production House team member will be there to let you into the studio and make sure you have everything you need.

  • We ask that you please arrive at your scheduled time and not sooner. This ensures our other clients have can enjoy their fully booked time uninterrupted. Entry to the studio, for booked times, is only five minutes before your scheduled time. We will not adjust booking time due to late or delayed arrivals.

  • Absolutely! Please feel free to adjust minor furniture to fit your needs. With larger furniture and objects, such as the wooden cabinets, prop shelf, and makeup table, we ask that you request us to move these for you, prior to your arrival. A fee may incur a for moving said large objects.

    Any damage to the furniture, floor, or walls are subject to additional fees to your final invoice.

    Please remember, unplug things before moving them.

  • Pending that we do not have a booking after your booked time, you will be permitted to extend your booking with the set per hour rate, charged at 15 minute increments.

  • You may reschedule your booking up to 72 hours before your booking with a $75 fee.

    One reschedule is allowed and is based on calendar availability. All rescheduled bookings must move to Monday - Thursday (special cases can be made).

    We do not offer refunds, but you may "hold" hours to be used consecutively as booked within 30 days of original booking.